Frequently Asked Questions:
1. When is the The Dieline Forum: San Francisco?
2. Where is the the The Dieline Forum: San Francisco taking place?
3. What is the the The Dieline Forum: San Francisco?
4. Will the Conference program be over my head?
5. Speaking as a Creative Manager, who on my staff should attend?
6. How do I register?
7. How much will it cost to attend?
8. Can I register on-site at the Conference?
9. What registration options do I have, and what does each include?
10. Can I get a receipt/invoice for my registration?
11. Can I make my hotel reservation when I register?
12. When is the Early-Bird registration deadline?
13. How do I use a promotional code I've received to save on registration?
14. What is your Federal Tax ID number?
15. What is your cancellation policy?
16. What if I have a registration question that isn't answered here?
17. Where can I find information about the official hotel?
18. Is it safe for me to register using my credit card on the the The Dieline Forum: San Francisco site?
19. What if I'm having problems with the online registration process?
20. I'm having some difficulty just viewing the pages on your website. Can you help?
21. How can I recommend a speaker, or let you know I am interested in speaking myself?
22. I have a session idea for the Conference—how can I tell you about it?
23. Can I receive printed materials about the Conference?
24. How do I subscribe or unsubscribe to the The Dieline Forum: San Francisco e-newsletter?
25. Can my company sponsor or exhibit at The Dieline Forum: San Francisco?
26. Do you accommodate special needs?
27 . What if I have a question about the Conference that isn't answered on this site?
1. When is The Dieline Forum: San Francisco?
The Conference runs Thursday, November 3 through Friday, November 4, 2011.
2. Where is The Dieline Forum: San Francisco taking place?
The Conference is being held at the Parc 55 Wyndham Hotel – Union Square in downtown San Francisco. The address is 55 Cyril Magnin Street, San Francisco, CA 94102 Phone: 866-596-4848/866-596-4848.
3. What is the The Dieline Forum: San Francisco?
The Dieline Forum is a day and a half conference designed to foster interaction, discussion, and the exchange of ideas. Specifically designed to cater to a smaller audience, The Dieline Forum, will address the concerns of working professionals in the package design industry in a specific regional area. The Dieline Forum is comprised of shorter and direct sessions - with the intended goal being - efficient information. We have also opened the lines of communication via our discussion panels, so no questions or topics are off limits.
4. Will the Conference program be over my head?
If you are a designer who wants to better understand concepts in package design such as branding, sustainability, structure, graphics, and more, this event is for you.
5. Speaking as a Creative Manager, who on my staff should attend?
This event should be attended by designers and design managers who will be creating packaging projects themselves or who need to be able to communicate better with their development team, design team or clients.
6. How do I register?
Registration for the The Dieline Forum: San Francisco is now open. Click here to register online.
7. How much will it cost to attend?
Please visit the registration page for a complete price list.
8. Can I register on-site at the Conference?
Yes, on-site registrations will be accepted, unless the conference sells out.
9. What registration options do I have, and what does each include?
Attendees can choose from full-Conference registration options. You'll find complete registration details here.
10. Can I get a receipt/invoice for my registration?
You will receive an email confirmation once you've completed the online registration process. Click on receipt/invoice button at the bottom of that email to print your receipt (or invoice, if you haven't yet paid). If you registered via postal mail or fax, your confirmation email will be sent once your registration has been manually processed.
Please note that each member must sign up individually and select his or her own set of sessions and events.
11. Can I make my hotel reservation when I register?
No, but you can make your reservations via Web, phone or fax. You'll find complete information on the travel page. Please be sure to make your reservations early, as our room blocks fill quickly.
12. When is the Early-Bird registration deadline?
The Early-Bird registration deadline is September 15, 2011.
13. How do I use a promotional code I've received to save on registration?
If you would like to use a promo code that you've received, you are welcome to do so. You can input the code on the first page of the registration process, just under your email address. The site will automatically calculate your registration fees and subtract the coupon's value on the next registration page. If you are sending in your registration by fax, please also fax the coupon.
If you are a member of the HOW, Print or Design Insider Programs, please enter your discount code in the box on the first page of the registration process under your mail to receive your 10% discount.
14. What is your Federal Tax ID number?
Our Federal Tax ID is 20-2955953.
15. What is your cancellation policy?
If you must cancel for any reason, please notify us via email at ThePackageDesignConference@fwmedia.com no later than September 30, 2011. Your registration fee will be refunded, less a $75 processing fee. No refunds will be made after this date for any reason. Substitutions may be made by fax or email until October 7, 2011. After this date, all substitutions must be made on-site at the The Dieline Forum.
16. What if I have a registration question that isn't answered here?
If you have further questions, please contact us. We'll promptly answer any questions you have about registering for The Dieline Forum.
17. Where can I find information about the official hotel?
Please visit our travel page for complete information on hotel reservations, plus transportation information, and more.
18. Is it safe for me to register using my credit card on The Dieline Forum site?
Absolutely. This website uses Secure Sockets Layer (SSL) technology to encrypt your personal information when you place your order. This means your order cannot be read as it travels over the Internet, so your name, address and credit card information are secure.
19. What if I'm having problems with the online registration process?
If your problems are technical in nature (your browser is reporting errors or pages are failing to load correctly), please first try quitting and re-launching your browser, and/or restarting your computer. Also, be sure you are not blocking cookies in your browser's preferences (cookies are required for the registration form to work). If the issue persists, contact us and explain your problem in as much detail as you can.
20. I'm having some difficulty just viewing the pages on your website. Can you help?
The Dieline Forum website uses several web technologies, including JavaScript, Web Fonts, and Cascading Style Sheets, which depend upon the browser to interpret correctly. Our site is optimized for version 6.x browsers and higher (e.g., Netscape 7.0+, Mozilla 1.4+, Firefox 1.0+, Safari 1.0, or Microsoft Internet Explorer 7+ for PCs or 5.2+ for Macs), and a video resolution of at least 800x600.
If you are using an older browser, or a browser that does not support these technologies, but want to learn more about the Conference, please feel free to call us at (800) 436-8700, option 7 (outside the U.S., call (513) 531-2690 ext. 11450). We'll be happy to answer any questions you may have about the Conference.
If you want to upgrade your browser, you can download the latest free versions of one of the following popular browsers:
• Firefox
• Safari
If you have technical questions about the website itself, please contact us.
21. How can I recommend a speaker, or let you know I am interested in speaking myself?
Please contact ivan@dielinemedia.com to recommend a speaker.
22. I have a session idea for the Conference—how can I tell you about it?
Please contact ivan@dielinemedia.com to send us session ideas.
23. Can I receive printed materials about the Conference?
Please contact us if you'd like to receive a brochure or be added to our mailing list. Be sure to provide complete postal information with your request.
24. How do I subscribe or unsubscribe to the The Dieline Forum e-newsletter?
To subscribe to the HOW Interactive Design Conference e-newsletter, just enter your email address in the box on the right-hand side of the conference's home page. To unsubscribe, follow the instructions at the bottom of the newsletter.
25. Can my company sponsor or exhibit at The Dieline Forum?
Please contact us for information on sponsoring or exhibiting.
26. Do you accommodate special needs?
Yes. We make sure our facility has total accessibility, and we do whatever is needed to make attending the Conference as convenient as possible for all attendees. If you have a special need, please contact us after you have registered and we'll make special arrangements, if necessary.
27. What if I have a question about the Conference that isn't answered on this site?
Contact us or phone us at (800) 436-8700, option 7 with further questions. Outside the U.S., call us at (513) 531-2690 ext. 11450.
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